Privacy Policy

Privacy Policy Last updated May 15, 2025

1. Introduction

Chudstore ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read it carefully.

By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly, including:

  • Name, email address, phone number, and billing/shipping address when you create an account or place an order
  • Payment information (processed securely through our payment provider — we do not store full card details)
  • Communications you send us, such as support emails or feedback

We also collect certain information automatically when you visit the site:

  • IP address, browser type, operating system, and referring URLs
  • Pages viewed, time spent on the site, and links clicked
  • Cookie and tracking data (see Section 6)

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and send order confirmations and shipping updates
  • Respond to your questions and provide customer support
  • Send you promotional emails and offers (you can opt out at any time)
  • Improve and personalize your experience on the site
  • Detect, prevent, and investigate fraud or unauthorized activity
  • Comply with legal obligations

We will not sell your personal information to third parties.

4. Sharing Your Information

We may share your information with trusted third parties who help us operate the site and fulfill orders, including:

  • Payment processors to handle transactions securely
  • Shipping carriers to deliver your orders
  • Email and marketing platforms to send transactional and promotional communications
  • Analytics providers to understand how our site is used

These parties are contractually obligated to use your information only as necessary to provide their services and to protect it appropriately.

We may also disclose your information if required by law, court order, or to protect the rights, property, or safety of Chudstore, our customers, or others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it securely.

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect site functionality.

Types of cookies we use:

  • Essential cookies — required for the site to function (e.g., shopping cart, login session)
  • Analytics cookies — help us understand traffic and usage patterns
  • Marketing cookies — used to serve relevant ads and track campaign performance

7. Your Rights & Choices

Depending on where you live, you may have certain rights regarding your personal data, including the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time via the unsubscribe link in any email
  • Opt out of the sale or sharing of your data (we do not sell data, but you may still submit a request)

To exercise any of these rights, contact us at the email below. We will respond within 30 days.

8. Children's Privacy

Our site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

9. Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of the page. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.

12. Contact

Questions, requests, or concerns about this policy:

Chudstore wojakshop@gmail.com